1. GENERAL TERMS OF USE

• The domain name www.samvruddhi.in, an internet based portal, the SAMVRUDDHI android app and iOS app, are owned and operated by M/s. SAMVRUDDHI Gems and Jewellers Private Limited, a company duly incorporated under the provisions of the Companies Act, 1956 (hereinafter referred to as "SAMVRUDDHI" or "We" or "Our" or "Us" or "Company"). The domain name and the mobile application are collectively referred to as the "Website".
• Your access or use of the Website, transacting on the Website and use of Services (as defined herein below) hosted or managed remotely through the Website, are governed by the following terms and conditions (hereinafter referred to as the Terms of Use"), including the applicable policies which are incorporated herein by way of reference.
• These Terms of Use sets out the legally binding terms of services available on the Website as well as at the terms of use of this Website. These Terms of Use along with the Privacy Policy Privacy (which is hereby incorporated by reference herein), extends to both users, who visit the Website but do not transact business on the Website (hereinafter referred to as "You" or "Your" or "Customer", "Users" or "Guests") as well as users who are registered with by the Website to transact business on the Website (hereinafter referred to as "Members") on one part and SAMVRUDDHI on the other Part.
• By accessing, browsing or in any way transacting on the Website, or availing any Services, You signify Your agreement to be bound by these Terms of Use. Further, by impliedly or expressly accepting these Terms of Use, you also accept and agree to be bound by Our policies, including such other rules, guidelines, policies, terms and conditions as are relevant under the applicable law(s) in India and other jurisdictions for the purposes of accessing, browsing or transacting on the Website, or availing any of the Services, and such rules, guidelines, policies, terms and conditions shall be deemed to be incorporated into, and considered as part and parcel of these Terms of Use. However, if You navigate away from the Website to a third-party website, You may be subject to alternative terms and conditions of use and privacy policy, as may be specified on such website. In such event, the terms and conditions of use and privacy policy applicable to that website will govern Your use of that website.
• The Website is a platform that facilitates online purchase of Jewellery and other precious stones including Diamonds sold by M/s. SAMVRUDDHI Gems and Jewellers Private Limited and its associated Companies.
• SAMVRUDDHI reserves the right to change or modify these Terms of Use or any policy or guideline of the Website including the Privacy Policy, at any time and at its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions on the Website and You waive any right You may have to receive specific notice of such changes or modifications. Your continued use of the Website will confirm Your acceptance of such changes or modifications; therefore, You should frequently review these Terms of Use and applicable policies to understand the terms and conditions that apply to Your use of the Website.
• As a condition to Your use of the Website, You must be 18 (eighteen) years of age or older to use or visit the Website in any manner. By visiting the Website or accepting these Terms of Use, You represent and warrant to SAMVRUDDHI that You are 18 (eighteen) years of age or older, and that You have the right, authority and capacity to use the Website and agree to and abide by these Terms of Use.
• These Terms of Use is published in compliance of, and is governed by the provisions of Indian laws, including but limited to:
• The Indian Contract Act, 1872 ("Contract Act");
• The (Indian) Information Technology Act, 2000 ("IT Act") and the rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 ("IG Guidelines");
• The Consumer Protection Act, 1986.
• SAMVRUDDHI authorizes You to view and access the content available on the Website solely for the purposes of availing the Services, such as visiting, using, ordering, receiving, delivering and communicating only as per these Terms of Use. The contents on the Website including information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content, contains in-house content provided by SAMVRUDDHI including without limitation, text, copy, audio, video, photographs, illustrations, graphics and other visuals ("SAMVRUDDHI Content"). The Content is the property of SAMVRUDDHI and is protected under copyright, trademark and other applicable law(s). You shall not modify the Content or reproduce, display, publicly perform, distribute, or otherwise use the Content in any way for any public or commercial purpose or for personal gain.
• Compliance with these Terms of Use would entitle You to a personal, non-exclusive, non-transferable, limited privilege to access and transact on the Website.

2. ELIGIBILITY FOR USE OF WEBSITE AND / OR SERVICES

• For the purposes of availing the Services through the Website, You are required to obtain registration, in accordance with the procedure established by SAMVRUDDHI in this regard. As part of the registration process, SAMVRUDDHI may collect the following personal information from You:
• Name;
• User ID
• Email address;
• Address (including country and ZIP/ postal code);
• Gender;
• Age;
• Phone number;
• Password chosen by the User; and
• Other details as You may volunteer.
• Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.
• The registration on or use/ access of the Website is only available to natural persons, other than those who are "incompetent to contract" under the Contract Act. That is, persons including minors, un-discharged insolvents etc. are not eligible to register on, or use/ access the Website. By registering, accessing or using the Website, You accept the terms of these Terms of Use and represent and warrant to SAMVRUDDHI that you are "competent to contract" under the Contract Act and have the right, authority and capacity to use the Website and agree to and abide by these Terms of Use.
• A registered id can only be utilized by the person whose details have been provided and SAMVRUDDHI does not permit multiple persons to share a single log in/ registration id.
• Organizations, companies, and businesses may not become registered members on the Website, unless authorised to do the same by Us or use the Website through individual members.
• You agree and acknowledge that You would (i) create only 1 (one) account; (ii) provide accurate, truthful, current and complete information when creating Your account and in all Your dealings through the Website; (iii) maintain and promptly update Your account information; (iv) maintain the security of Your account by not sharing Your password with others and restricting access to Your account and Your computer; (v) promptly notify SAMVRUDDHI if You discover or otherwise suspect any security breaches relating to the Website; and (vi) take responsibility for all the activities that occur under Your account and accept all risk of unauthorized access.
• The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by SAMVRUDDHI for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to You, SAMVRUDDHI may allow authorized third parties to place or recognize a unique cookie on the Your browser. SAMVRUDDHI does not store personally identifiable information in the cookies.

3. DEFINITIONS

"Jewellery" means the jewellery that is predesigned or jewellery set with diamonds and / or gemstones that are available for sale on our website. Please note that all Jewellery is sold on "as is" basis. "Mounts" are defined as designs that hold a diamond(s) / gemstone(s) in place, which may or may not have diamonds/ gemstones. Members can select Mounts and diamonds separately to create customized Jewellery. "Loose Diamonds" are individual diamonds that can be bought without being set on Mounts.

4. DESCRIPTION OF SERVICES

This Website provides access to trading, pricing, news and other information services related to diamonds, precious gems and jewellery. Certain Services available on this Website are for the use of Members only. Please note that some of the terms under these Terms of Use, differ for purchases for personal consumption and for investment purposes.

This Website offers services for Members who wish to purchase diamonds / jewellery for personal consumption, inclusive of, customized and readymade Jewellery. The Website also offers services to sell diamonds for investment. The Website displays diamonds and gemstones that are specifically recommended for the purpose of investment. The Website will also feature the recommendations of a trained diamond consultant, circulate a list of investment grade diamonds and recommend good buys. Recommendations of the consultant are not guaranteed under any circumstances and the Company shall not be held liable for any loss and / or damage suffered by Members who rely on such recommendation.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account.

5. ORDERS - Retail Purchase

• Any Member who wishes to purchase an item from the Website can either:
• Add the selected item(s) directly to the shopping cart; or
• Customize jewellery that is expressly stated as customizable on the Website and then add the item to the shopping cart; or
• Choose from the selection of Jewellery available on the Website and add the item to the shopping cart; or
• Call our trained consultants on [phone no.] to place an order. The Member will receive the form for ordering via email/ fax/ courier based on their convenience.
• In the event of a User wishing to make a purchase, the User may be required to register on the website after adding the item(s) to the shopping cart. The Members shall also provide any other mandatory information required under law like Permanent Account Number (PAN) and/or GST number at the time of purchase.i
• Orders, are normally considered complete only after the payment has been received by SAMVRUDDHI.
• To confirm the orders, SAMVRUDDHI may at random, call up the Members who have placed orders through the Website and ask the Member a verification question. SAMVRUDDHI will confirm the order only after the verification question is answered by the Member.
• Once the purchase of item(s) is confirmed, SAMVRUDDHI:
• In the case of Loose Diamond or customised jewellery - order for the diamond(s), set it on the Mount and deliver it to the Member; or
• In the case of Jewellery - order for the manufacture of the Jewellery and deliver it to the Member.
• In the event the bank rejects to honour any payment transaction made by a Member towards an order, SAMVRUDDHI shall have the right to refuse to ship the order to the Member without any liability whatsoever.
• Availability of Product
• SAMVRUDDHI may not own any of the diamonds and other products listed on the Website. In such cases, SAMVRUDDHI only orders the products listed on the Website from third party traders and merchants after the confirmation of the order by the Member and delivers the same to the Member. In such a scenario, there is a possibility that the item ordered by the Member might have been traded since the listing on the Website might not be available at that point of time.
• In the event the diamond(s) get(s) traded in the market before making the payment / sealing the order, SAMVRUDDHI will call the Member and suggest an alternate diamond. In case the Member chooses a new diamond, SAMVRUDDHI shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the Member shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, SAMVRUDDHI shall refund the excess amount to the Member in the manner specified below in this Terms of Use.
• Diamond prices vary from one category of diamonds to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the Jewellery etc. have an impact on the price of the diamond. The demand and supply of diamonds in the market can also affect the price of the diamonds. The prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets.
• All pricing information available on the Website must be used as a general guideline for diamond prices. While this Website is designed to provide most accurate diamond pricing information, the information about the diamonds does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling diamonds. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the Service or the expertise of those providing information via the Service.
• Infrequently, data may be inaccurately displayed on the Website due to system errors. SAMVRUDDHI reserves the right to correct any and all errors when they do occur and the Company does not honour inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at [ 9437828985 ].

6. PRODUCT WEIGHT VARIANCE

The product weight mentioned on the website for jewellery and mounts may vary upon manufacture of the product. In case, the customer receives a product of lesser product weight than the value paid for, the Company will refund such differential amount to the Customer.

7. PAYMENT, FEES AND TAXES

• Each Member is solely responsible for payment of all taxes, legal compliances, statutory registrations and reporting. SAMVRUDDHI is in no way responsible for any of the taxes except for its own income tax.
• All fees are exclusive of applicable taxes.
• SAMVRUDDHI reserves the right to modify the fee structure by providing on the Website which shall be considered as valid and agreed communication.
• In order to process the payments, SAMVRUDDHI might require details of Member"s bank account, credit card number etc.

8. CERTIFICATIONS

Diamonds

All Loose Diamonds (both investment and retail) and diamonds that are set in Jewellery will be accompanied by individual certificates. The certificate will be issued by an independent third party certifying authority and the details of the certificate will be mentioned at the time of purchase.

Jewellery / Mounts

The diamonds in the Jewellery / Mounts will not be individually certified unless expressly mentioned at the point of placing the order. The entire Jewellery will be certified either by an independent third party certifying authority or by SAMVRUDDHI depending on the value of the Jewellery.

9. USAGE OF PROMO CODE ISSUED BY THE COMPANY

• SAMVRUDDHI has the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the Website.
• SAMVRUDDHI can at any time ask the Member for the proof of having received the promo code.
• Promo codes can be used only on specific orders as deemed fit by SAMVRUDDHI. Applicability of Promo Codes on certain items, on specific orders, or on specific dates or occasions are at the discretion of SAMVRUDDHI.
• Promo codes cannot be clubbed with any other special offer on the site, unless expressly otherwise stated.
• For offline payment mode the promo code will be accepted only within the date of expiry of the promo code.

10. COVENANTS

• Covenanters for the purposes of these terms of use shall include the Users and Members.
  Each Covenanter undertakes that it shall not do any act or post, display, upload, modify, publish, transmit, update or share any information that -
• belongs to another person and to which the such Covenanter does not have any right;
• is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
• infringes any patent, trademark, copyright or other intellectual proprietary rights of any Third-Party;
• violates any law for the time being in force;
• impersonates another person;
• contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
• is prohibited under applicable law(s) for the time being in force including the Indian Penal Code, 1860, as amended from time to time and rules made there under; and
• threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
• You are also prohibited from:
• violating or attempting to violate the integrity or security of the Website or any SAMVRUDDHI Content;
• transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive to the provision of Services by SAMVRUDDHI;
• intentionally submitting on the Website any incomplete, false or inaccurate information;
• making any unsolicited communications to other Covenanters;
• using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;
• attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;
• copying or duplicating in any manner any of the SAMVRUDDHI Content or other information available from the Website; and
• framing or hotlinking or deeplinking any SAMVRUDDHI Content.
• SAMVRUDDHI, upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned in this Clause 4, shall be entitled to disable such information that is in contravention of this Clause 4 or any provisions of these Terms of Use. SAMVRUDDHI shall be entitled to preserve such information and associated records for at least 90 (ninety) days for production to governmental authorities for investigation purposes.
• In case of non-compliance with any applicable law(s), rules or regulations, or these Terms of Use or the Privacy Policy by a Covenanter, SAMVRUDDHI has the right to immediately terminate the access or usage rights of the Covenanter to the Services and to remove noncompliant information.

11. LIABILITY

• SAMVRUDDHI shall not be responsible or liable in any manner to the Users or any Third-Party Service Providers (collectively referred to as the "Other Parties") for any losses, damage, injuries or expenses incurred by Other Parties as a result of any disclosures made by SAMVRUDDHI, where Other Parties have consented to such disclosures.
• The Services provided by SAMVRUDDHI or any of its licensors or providers or Third-Party Service Providers are provided "as is" and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). SAMVRUDDHI does not provide or make any representations, warranties or guarantees, express or implied about the Website or the Services. SAMVRUDDHI to the fullest extent permitted by applicable law(s), disclaims all liability arising out of the Other Parties" use or reliance upon the Website, the Services, the SAMVRUDDHI Content, Third-Party Content, representations and warranties made by the Other Parties on the Website or any loss arising out of the manner in which the Services have been rendered.
• The Website may be linked to the website of third parties and SAMVRUDDHI has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through the Website. Inclusion of any link on the Website does not imply that SAMVRUDDHI endorses the linked website. Other Parties may use these links services at their own risk.
• SAMVRUDDHI shall not be responsible for the mishaps/missed services due to no service/no show from the Other Parties; SAMVRUDDHI shall not be responsible for any error in any of the services being provided by the Third-Party Service Providers.
• The listing of Third-Party Service Providers on the Website is based on numerous factors including Users comments and feedbacks. In no event shall the Indemnified Parties (as defined herein below) be liable or responsible for the listing order of Third-Party Service Providers on the Website.
• To the maximum extent permitted by applicable law(s), SAMVRUDDHI, its affiliates, independent contractors, service providers, consultants, licensors, agents, and representatives, and each of their respective directors, officers or employees ("Indemnified Parties "), shall not be liable for any direct, indirect, special, incidental, punitive, exemplary or consequential damages, or any other damages of any kind, arising from, or directly or indirectly related to, (i) the use of, or the inability to use, the Website or the content, materials and functions related thereto; (ii) User's provision of information via the Website; even if such Protected Entity has been advised of the possibility of such damages.
• In no event shall the Indemnified Parties  be liable for, or in connection with, (i) the provision of, or failure to provide, all or any products or service by a Third-Party Service Provider to any User; or (ii) any comments or feedback given by any of the Users; or (ii) any content posted, transmitted, exchanged or received by or on behalf of any User, Third-Party Service Providers or other person on or through the Website.

12. INDEMNITY

You agree to defend, indemnify and hold harmless SAMVRUDDHI, the Indemnified Parties, independent contractors, service providers, consultants, licensors, agents, and representatives, and each of their respective directors, officers and employees, from and against any and all claims, losses, liability, damages, and/or costs (including, but not limited to, reasonable attorney fees and costs) arising from or related to (a) Covenanters access to or use of Website; (b) Covenanters violation of these Terms of Use or any applicable law(s); (c) Covenanters violation of any rights of another person/ entity, including infringement of their intellectual property rights; or (d) Covenanters conduct in connection with the Website.

13. MODIFICATION OF WEBSITE

SAMVRUDDHI reserves the right to modify or discontinue, temporarily or permanently, the Website or any features or portions thereof without prior notice. Other Parties agree that SAMVRUDDHI will not be liable for any modification, suspension or discontinuance of the Website or any other part thereof.

14. INTELLECTUAL PROPERTY RIGHTS

All the intellectual property used on the Website except those which have been identified as the intellectual properties of the Other Parties shall remain the exclusive property of the Company. The content on the Website or otherwise may not be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means.

15. COMPLIANCE OF APPLICABLE LAW

While communicating/ transacting with each other through the Website, the Other Parties shall at all times ensure full compliance with the provisions of the applicable laws.

16. TERMINATION

• Parties for the Purpose of these Terms of Use shall collectively mean the Other Parties and SAMVRUDDHI.
• The provisions of these Terms of Use shall continue to apply until terminated by either of the Party as set for below:
• In case of Other Parties wanting to terminate these Terms of Use, Other Parties may do so by closing their SAMVRUDDHI accounts for all of the Services that they use.
• SAMVRUDDHI reserves the right to, either partly or fully, at any time, and with or without notice, terminate these Terms of Use against each of the Users or the Third-Party Service Providers or the Other Parties as a whole, if there is:
• Breach or intended breach any of applicable law(s), or the provisions of these Terms of Use or the terms of the Privacy Policy or any other terms, conditions, or policies that may be applicable to the Other Parties from time to time; or
• SAMVRUDDHI is unable to verify or authenticate any information provided to SAMVRUDDHI by Other Party(s); or
• SAMVRUDDHI believes, in its sole discretion, that Other Party(s) actions may cause legal liability for SAMVRUDDHI (or any of its affiliates, independent contractors, service providers, consultants, licensors, agents, and representatives); or
• Requirement to do so by law; or
• If Other Party(s) fail to provide (or revoke) the consents necessary or desirable for SAMVRUDDHI to provide the Services; or
• Provision of the Services is in SAMVRUDDHI"s opinion, no longer commercially viable; or
• SAMVRUDDHI decides to discontinue, in part or in full, with or without reason, access to the Website or the Services.
• SAMVRUDDHI may also terminate or suspend (temporarily or permanently) all or a portion of Other Party(s) account or access to the Services, with or without reason. Such termination or suspension of Other Party(s) account may include: (i) removal of access to all offerings within the Website or Services; and (ii) barring from further use or access of the Website or Services.
• Once terminated or suspended (temporarily or permanently), Other Party(s) may not use the Website under the same account, a different account or re-register under a new account.
• Upon any termination of these Terms of Use, SAMVRUDDHI may, unless prohibited by law, delete all of Other Party(s) data in its systems or otherwise in its possession or under its control, including but not limited to Other Party(s) personal information, log-in ID and password, order details (including any prescriptions uploaded) and all related information.
• The right to terminate/ suspend is in addition to, and without prejudice to, SAMVRUDDHI"s right to initiate appropriate legal action against the Other Party(s), in accordance with applicable law.

17. FORCE MAJEURE

Neither Party shall be liable for any loss or damage caused as a result of delay or default or deficiency or failure in the Services as a result of any natural disasters, fire, riots, civil disturbances, actions or decrees of governmental bodies, communication line failures (which are not caused due to the fault of a Party), or any other delay or default or deficiency or failure which arises from causes beyond a Party"s reasonable control ("Force Majeure Event"). In the event of any Force Majeure Event arising, a Party, depending on whose performance has been impacted under the Terms of Use, shall immediately give notice to the Other Party(s) of the facts which constitute the Force Majeure Event.

18. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Use and any contractual obligation between the Parties will be governed by the laws of India, without reference to the conflict of laws principles. Any legal action or proceeding related to Other Party(s) access to, or use of, the Website or these Terms of Use shall be subject to the exclusive jurisdiction of the courts at Hyderabad. All disputes will be subject to arbitration at Hyderabad in English by a sole arbitrator appointed by SAMVRUDDHI under the Arbitration and Conciliation Act, 1996.

19. SURVIVAL

Even after termination, obligations of a continuous nature, such as, but not limited to, mentioned under Covenants, Liability, Indemnity, Intellectual Property, Dispute Resolution will continue and survive termination.

20. SEVERABILITY

If any provision of these Terms of Use is deemed invalid, unlawful, void or for any other reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any of the remaining provisions.

21. WAIVER

No provision of these Terms of Use shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by SAMVRUDDHI. Any consent by SAMVRUDDHI to, or a waiver by SAMVRUDDHI of any breach by Other Parties, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

22. HEADINGS

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of these Terms of Use.

Terms of use

Please read these terms of use carefully before using this website. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your explicit assent to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein).

These Terms of Use sets out the legally binding terms of services available on the Website as well as at the terms of use of this Website. These Terms of Use along with the Privacy Policy extends to both users, who visit the Website but do not transact business on the Website ("Users / Guests") as well as users who are registered with by the Website to transact business on the Website ("Members").

The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of changes, if any. Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries. As per government regulations, all samvruddhi designs above 2 gms are BIS hallmarked.

This Website provides access to trading, pricing, news and other information services related to diamonds, precious gems and jewellery. Certain Services available on this Website are for the use of Members only. Please note that some of the terms under these Terms of Use, differ for purchases for personal consumption and for investment purposes.

This Website offers services for Members who wish to purchase diamonds / jewellery for personal consumption, inclusive of, customized and readymade Jewellery. The Website also offers services to sell diamonds for investment. The Website displays diamonds and gemstones that are specifically recommended for the purpose of investment. The Website will also feature the recommendations of a trained diamond consultant, circulate a list of investment grade diamonds and recommend good buys. Recommendations of the consultant are not guaranteed under any circumstances and the Company shall not be held liable for any loss and / or damage suffered by Members who rely on such recommendation.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account.

Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks

The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties

The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Prices

Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.

Prices on samvruddhi.in are subject to change without notice. Please expect to be charged the price for the Samvruddhi merchandise you buy as it is listed on the day of purchase.

Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Cancellation & Returns

• You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product. You can cancel one order item within an order without cancelling the entire order if the order contains 2 or more order items.
• For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
• Once the product is returned You may choose to make another purchase using the same.
• • For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card/Net Banking).
• Upon cancellation/ return of orders placed using gift cards, the gift card amount will be refunded back to the gift card.
• Please visit https://www.samvruddhi.in for more details about our Returns Policy.
• • Samvruddhi reserves the right to alter, amend, add, or delete part or whole of the terms of the program without prior notice to the customer, if the same is not detrimental to the interests of the customer.
    
  • Ssamvruddhi is committed to ensuring full customer satisfaction with respect to the products available on our Website . However, if you are not happy with the product, you can choose to return the order in accordance with the Terms and Conditions contained herein.

7- days Return Policy for Domestic orders only

• • In the unlikely event that the order delivered is in damaged condition, or otherwise, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice and get the refund. Our courier partner will collect the order from the address provided by you and will get it back to us.
  • International Orders
  • NOTE: In case of international orders, we do not currently accept any returns or exchange of our products. In case a defective product has been received, you are required to report the defect within 7 days of receipt of the product by writing to us on samvruddhi555@gmail.com

Cancelation

• There may be certain orders that samvruddhi cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase, errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which Titan identifies for not accepting the order. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.
• We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

Applicable laws

Use of this website shall in all respects be governed by the laws of the state of Telangana, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in India country, Telangana, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

As per the current guidelines mandated by the Government of India, a customer has to provide the Permanent Account Number (PAN) for all purchases above INR 2 lakh.

Contests

• The winners of contests and giveaways will be selected at the company's discretion.
• The prizes/ gifts/ giveaways are non-returnable/ exchangeable.
• Any additional facilities provided by the company to winners and selectees of any contest is at the company's discretion
• Samvruddhi reserves the right to change the terms and conditions of contests/ giveaways without prior intimation.
• All disputes will be resolved at samvruddhi555@gmail.com

Visa Terms and Conditions

• Offer details as shown are based on information provided by the Merchant. No warranties are made by Visa that the information is correct. Please check directly with Merchant to confirm availability and validity of the Offer.
• The Merchant is the sole provider of all goods and/or services under this offer. Accordingly, the Visa Cardholder understands, acknowledges and agrees that the procurement by him/her of any goods and/or services under this Offer shall constitute a contract solely between the merchant and him/her, and Visa is not, nor will become, a party thereto.
• By utilizing or attempting to utilize any of the goods and services under this Offer, the Visa Cardholder understands, acknowledges and agrees that:

1. Any claim, complaint or dispute of any nature arising out of or in relation to the procurement, or attempted procurement by the cardholder of any goods and/or services under this offer (each a "Claim") shall be settled by the Visa Cardholder directly with the Merchant, and Visa Cardholder shall not make any Claim against Visa.
2. Without prejudice to the foregoing, and to the fullest extent permitted by law, Visa shall not be liable to any person for any loss, damage, expenses or claim (whether direct or indirect) in relation to any personal injury, death, false representation, damage or omission arising from or in connection with the usage or attempted usage of the Offer or goods and/or services provided under the Offer.

Free Gift

• All free gifts are treated as discounts.
• In Case of Partial Cancellation or Returns of Orders with a Free gift, the Amount refunded will not include the discount attributed to the Free Gift.

Offer Terms & Conditions

• Special offer is valid only on select designs on jewellery.
• Samvruddhi may change (add to, delete, or amend) these terms from time to time.
• All disputes, with respect to the products and services offered in this connection, are subject to Bengaluru jurisdiction.

Saving Plan 10+1 Monthly Installment Plan

Subscription

1. You can subscribe for our Saving Plan 10+1 Plan by selecting a fixed monthly installment amount. Minimum installment amount is INR 1000 and the monthly installment amount can be any amount in multiples of INR 100. At the end of the 11th month you will be eligible for a special discount equivalent to one-month amount.
2. Any person subscribing to the Saving Plan 10+1 Plan should be 18 years or above and should be a resident Indian.
3. Your Saving Plan plan is not transferable. However, in the event of the death of the subscriber, the nominee specified at the time of subscription will have the right to pay the balance installment amount(s) (if any) and buy products using the Saving Plan 10+1 Plan of the user.
4. The Company reserves the right to cancel and refund the money towards your Saving Plan 10+1 Plan installment if there is any discrepancy in the details submitted by you or you do not submit valid ID proof within 30 days of enrollment or you  breach the terms and conditions. In such cases, the amount paid by you towards subscription will be refunded. The refund need not be in the same payment mode used by the subscriber at the time of making the payment. It will be as per company policy.
5. In any case whatsoever, we will not pay any interest on the installment amount.

Payment and Redemption

1. The monthly installment amount needs to be paid on or before the monthly due date. Payments can be made at any our stores or online.
2. Under Saving Plan 10+1 Plan you will be entitled to purchase diamond studded, gemstone studded, plain gold and preset solitaire jewellery. You cannot purchase coins or solitaires under this plan.
3. Your Saving Plan 10+1 Plan will be auto redeemed on the maturity date. A voucher (the value of which depends on number of installments paid and the date they are paid on) will be issued to you against your plan and will be valid for 7 months. You can use the voucher to make your purchase at any of our stores or online.
4. If you wish to redeem your Saving Plan 10+1 Plan early, you can do so from the 6th month onwards. Please note that you will be entitled to lower special discount if you choose to do so.

Discount

You are eligible for discounts from the 6th month onwards and after 5 installment are paid on time.                    

Note: You are not eligible for any discount (including 1st installment discount) if you pay less than 5 installments or make more than 2 late payments.

Delay in Installment Payments

1. If you miss paying more than 2 installments within the due date you will not be eligible for any discount. The voucher amount will be the same as the sum of installment amounts paid by you.

Cancellation/Termination

1. If you choose to cancel/terminate the Saving Plan 10+1 Plan, you will be entitled to receive a voucher for the total amount paid by you against the plan. This voucher can be used to purchase diamond studded, gemstone studded, plain gold and preset solitaire jewellery. You cannot purchase coins or solitaires under this plan. You will not be entitled for a refund of the monthly installments or any portion thereof, paid by you towards the plan.
2. Any discount given under the Saving Plan 10+1 Plan will be deducted at the time of cancellation/termination.
   

Registration:

Users may register on the Website to become Members prior to the completion of any transaction on the Website. Guest checkout’s will be provided with a user account on completion of purchase.

To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy), including but not limited name, e-mail, contact number, contact address and customer verification question (example: your mother's maiden name), which will be used for verification purposes.

Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.

Made to Order:

1. If a customer cancels a made-to-order jewellery order, the advance amount will be refunded to the customer.

2. In case a customer cancels a customised made-to-order jewellery order, there will be a 25% deduction of the order value before the refund is processed to the customer.

3. If a customer does not pick up a made-to-order jewellery order within 60 days from the store, the order will stand cancelled, and the advance amount will be refunded to the customer in the form of a gift card.

4. In case a customer does not pick up a customised made-to-order jewellery order within 60 days from the store, the order will be cancelled and 25% of the order value will be deducted and the balance amount will be refunded to the customer in the form of a gift card.

Online Order Verification Process

1. Identification Proof Requirement: Samvruddhi may request government identification proof for verification in specific cases, including but not limited to:
   • Gold coin orders
   • Safe gold orders
   • Digi gold orders
   • Gateway alert orders
2. Purpose of Verification: This verification step has been implemented to:
   • Safeguard customer interests
   • Eliminate any potential fraudulent activities
3. Accepted Identification Proofs: Customers may be asked to provide any of the following government-issued identification proofs:
   • Aadhaar Card
   • PAN Card
   • Driving License
   • Voter ID
4. Verification Process:
   • Once the required documents are received, Samvruddhi will proceed with further verification.
   • Upon successful verification, the order will be processed and shipped.
   • Customers will receive a notification once the order has been shipped.